Solve Production

Tell us what is happening on your production line

You do not need to know the machine name. Start with the product, pack or problem you can see and follow the most useful route.

Industrial production environment
Questions customers also ask

Useful questions before you compare machinery

Use the questions below to prepare the information needed for a useful recommendation.

Where should I start if I do not know the machine name?
Start with the product, pack or problem you can see. The site will lead you to the closest questions and machinery options.
What information should I collect first?
Record the product, pack dimensions, current method, output, fault pattern and a short video of the process.
Should I search for the symptom or machine?
Use the symptom when you are unsure of the cause. Use the machine or process name when you know where the problem begins.
Can I ask Lancing to identify the route?
Yes. Use Ask us and send enough information to understand the product, pack, target and visible constraint.
Will I need samples?
Representative product and packaging are normally needed before final machinery suitability can be confirmed.